TextCare Information

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TextCare is your dedicated virtual primary care office. We combine on-demand, text-based care with an in-depth Health Intelligence Report to help you proactively manage your health and stay well.

Your care team can help with any health or medical questions and should be your first point of contact for any issue. Even if your issue cannot be resolved virtually, the care team provides expert care navigation and will guide you to community providers.

Yes! You can chat, upload pictures, or click into a video visit with your provider for a face-to-face conversation.

Our teams help you actively manage any chronic conditions (like diabetes, asthma, and high blood pressure) with personalized plans and ongoing support.

No. All patient information is strictly confidential. TextCare is managed by One to One Health.

Many urgent care and ER visits are unnecessary. TextCare is available 24/7 to help you triage a situation and avoid a lengthy trip to the ER. For a medical emergency, please call 911 immediately.

TextCare is available to medical plan participants and their entire households at no cost. The service is available to everyone two years of age and up, including your spouse and dependents.

Getting started is easy. Simply send a text message to 423-427-4473. Your care team will respond within five minutes. 

Appointments are not required, and there is no app to download.